Lufthansa is disappointing more and more ...
Original taken from Ilya Shatilin
I can say what exactly went wrong, but it’s so frustrating to give up on someone I once loved!
Judge for yourself.
A few years ago I was an ardent fan of Lufthansa. It was very convenient to fly from Peter on it, transfer in Munich, beer, just super! I circled all over Europe.
But they lost my loyalty.
The level of service remained the same. Airplanes, flight attendants, pilots, still speak cheerfully aufiderzeyn, but the magic is gone.
Suppose I need to Delhi.
Direct flight from Frankfurt, great. Price - 33500 rubles.
But I have Miles!
A ticket to India costs only 60 thousand miles, see:
28766 rubles fees!
It turns out 60 thousand miles can save just a little less than 5 thousand rubles !!! that is, one mile costs just under 8 kopecks.
Ha ha ha. What kind of loyalty program is it, according to which you have earned it by such hard work? Better Aeroflot bonus with 11 kopecks per mile!
And in order to earn miles, the support service cannot be contacted earlier than 2 weeks after the flight! I already forget about him by this time.
In general, dear Lufthansa, I'm sorry.